AML letter

Dear Sir or Madam,

we are sending you this letter because we have noticed that in your account under the pension product opened through your employer, some information needs to be supplemented or will need to be updated in the near future. In the letter, we have pointed out the specific data we noticed were missing.

The correspondence received is tailored to the missing information identified in your account, while below is the full range of data:

imię/nazwisko – forename/surname,
data urodzenia – date of birth,
obywatelstwo – citizenship,
kraj urodzenia – country of birth,
PESEL – PESEL statistical number (in case of Polish citizenship),
dokument tożsamości (brak daty ważności dokumentu) – identity document (no expiry date of the document),
dokument tożsamości – identity document,
dokument tożsamości (wymagana aktualizacja) – identity document (update required),
dokument tożsamości (zbliżający się termin ważności) – identity document (expiry date approaching),
adres zamieszkania – residence address.

Missing or outdated data must be supplemented within 30 days of receiving this letter. For identity documents that will expire in the near future – understood by us as a period not exceeding 6 months – please update as soon as you have a new document.

We conducted the verification on March 30, 2026. If the data we have indicated has already been updated by you in the meantime, we thank you very much for doing so.

How can the data be supplemented?

The easiest way to do this is online through a free account on the Serwis Transakcyjny (Transaction Service), via the mojeID (myID) remote identity confirmation service.

To open an account, all you need to do is as follows:

go to our website www.generali-investments.pl,
select the Otwórz konto (Open Account) option (upper right-hand corner of the page), and the system will guide you through the steps until online access is activated.

By creating an account, you will simultaneously update your data and access information about your investment. Using the service is free of charge.

If you already have an account, simply log in to the Transaction Service at www.transakcje.generali-investments.pl, then select the Zarządzanie kontem (Manage Account) tab (upper right-hand corner of the page) and click Zmień dane (Change Data). The system will indicate which data needs to be supplemented or updated.

What other instructions can I give on the Transaction Service?

Access to the Transaction Service means – in addition to a constant view of the balance of funds and the option to update the data – the ability to conveniently place orders and give instructions. After logging in, you can change the allocation, add or remove persons designated in case of death, as well as order a withdrawal when the entitlement is reached.

Why is it necessary to supplement the data?

Missing or outdated data may hinder your ability to carry out orders and instructions. As an investment fund authority, we are obliged to identify and verify the identity of fund participants and ensure that their data is kept up to date. This is a legal requirement (Act of 1 March 2018 on Anti-Money Laundering and Terrorist Financing).

If you have any additional questions, please contact the hotline at + 48 22 355 46 71, Monday through Friday between 9:00 am and 5:00 pm.